On Friday in New Delhi, Google announced that it had removed 93,067 pieces of bad content based on user complaints in February of this year. This is a decrease from the 104,285 pieces of bad content that the tech giant removed in January of this year.
The tech giant reported receiving 30,065 complaints from Indian customers in February, as required by the new India IT Rules 2021 (from 33,995 in January).
These complaints were about third-party content on various Google platforms that was alleged to violate local laws or personal rights.
“There are many different types of complaints. According to a statement from Google, “Some requests may allege intellectual property infringements, while others may allege violations of local laws prohibiting certain content on grounds such as defamation.”
The 93,067 pieces of content were removed for a variety of reasons, including copyright, trademarks, court orders, graphic sexual content, circumvention, and others.
As part of its automated detection process, Google also removed 338,938 pieces of content during the time frame mentioned.
When it came to automated content removal, it removed 401,374 items in January.
Additionally, we invest heavily in fighting harmful content online and employ cutting-edge technology to identify and remove it from our platforms, “the company stated in its monthly compliance report.”
Some of our products employ automated detection processes to prevent the distribution of harmful content, such as child sex abuse material and violent extremist content.
It is required that Google, along with other social media platforms, publish monthly transparency reports containing information on complaints received from Indian users, actions taken, and removal actions taken as a result of automated detection under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (IT Rules).
Companies with five million or more monthly users will be required to submit monthly compliance reports under the new IT regulations beginning in 2021.
In accordance with its Community Guidelines, content policies, and/or legal policies, Google says it evaluates content reported to it.